The period of occupancy of the accommodation is from 3pm on day of arrival up to 10.30am on day of departure. The Booker binds and obliges themself to vacate the premises without demand at the termination of the period of hire.

The Booker will not sub-let the accommodation booked, or any part thereof.

The maximum number of persons occupying the accommodation ) can only be as per number of fitted bedspaces within. Additional persons will not be accepted. Any discount that has been given for a particular number of persons occupying accommodation becomes payable if there are any extra persons staying within it for any night(s) throughout the hire period. We reserve the right to terminate the hire without notice and refund where a breach of either of the above condition occurs, and no notice of increase in occupancy has been given.

We only accept well-behaved dogs in chalet accommodation. Maximum 1 dog per chalet @ £3 per night extra, or £20 for a week or longer. (no charge for returning guests.) Any dog must be kept under strict control and on a lead whilst on-site, and not cause annoyance to other guests. We have a limited number of chalets designated for dogs.
Dogs are not permitted into bedrooms nor onto furniture, and are not to be left alone in the chalet.
All dog waste must be picked up by the owner and deposited in the special bin on-site. Bags & a scooper are provided for this.
Dogs are permitted in the bar area only of our Four Seasons Pub & Restaurant.
Any hairs must be removed from carpets before departure using hoover available.

There is no provision on-site for camping nor for the parking of caravans or motor homes.

If the entire party involved in the occupancy has not arrived by 1am on the day after the hire start date, and have not informed us they shall be late, we reserve the right to relet the accommodation. The Booker will be held responsible for payment of any balance amount still outstanding that cannot be recouped.

If we are prevented by any circumstances beyond our control from making the accommodation available on the day of occupancy commencement, and cannot provide a suitable alternative, we will refund all monies already paid, but no further liability shall be accepted.

Although we will try to comply with specific requests, we are not obliged to provide any particular accommodation.

Smoking is not permitted in accommodation at any time. We reserve the right to levy an excess cleaning charge on the Booker should this term be breached. Such a charge will reflect the additional labour time and materials required to deep-clean / defumigate the accommodation . Persons may smoke outside the accommodation on patio areas. Cigarette butts must be put in the receptical bins provided and must not be thrown on the ground.

We reserve the right to levy an excess cleaning charge on the Booker should the accommodation be vacated in a condition which exceeds a normal level of acceptability. The confirmation of such a condition will be made by at least 2 persons, one of whom is not a member of the management team. The charge made will reflect the additional labour and / or materials required to clean the accommodation.

Any accident or injury to persons. or loss of personal property whilst within the grounds should be reported to the management immediately. We accept no liability for loss or damage to any personal effects / motor vehicles whilst on-site. Relevant insurance precautions for any unforeseen eventuality should already be taken.

We will not be held responsible for any personal injury sustained on-site, save sofar as it results from our own proven negligence in a court of law.

In consideration of all our guests, we require that noise be kept to a minimum during night-time hours.

It is important to Inchree Centre that guests enjoy their holiday and every effort is made to ensure this. However, in the unlikely event of dissatisfaction with the accommodation or any subsequent problem, the Booker should immediately contact the management to give them the opportunity to rectify any problem. A complaint will not be entertained if it is made at the end of a stay, nor after the stay by letter, e-mail or telephone call, when it will surely be appreciated that it will not be possible for the matter to be effectively investigated and verified.

The Booker is ultimately responsible for the accommodation and it's belongings during the period of occupancy, and is expected to take all necessary care. The Booker agrees to pay the necessary amount to rectify any damage to accommodation or to replace any lost or damaged belongings, caused by any member of their party. Inferior replacement items are not acceptable.

The Booker undertakes to leave the accommodation secure if left unoccupied during the period of let and to allow access by the owners or their employees for any reason the owners deem appropriate.

Larger all-male groups are generally not accepted. Exceptions to this may be: school / college / university groups on official field trips, recognised activity clubs, armed forces & emergency service groups or any other official / governmental organisation, mountain rescue teams, community / church groups and outdoor instructional / corporate training courses. Acceptance of any larger, all-male groups will be made entirely at our own discression, and only on the basis of their agreement to comply with all our booking terms and conditions.

We reserve the right to decline a booking or to refuse to hand over the accommodation to any person who in our opinion, is not suitable to take charge. In this case, any balance amount already paid shall be refunded in full, and the contract shall be discharged without further liability on either party.

We also reserve the right to repossess the accommodation at any time where any damage, inappropriate behaviour or annoyance to other guests has occurred. In such a case we shall not be liable to make a refund of any portion of the balance amount already paid, and will levy an invoice against the Hirer for any outstanding balance of the length of stay completed, but not yet paid for.

The Booker accepts the contract is between themself and FWT Ltd. (T/A Inchree Centre.) and is subject to Scottish Law.

Your statutory rights are not affected by any of these conditions.

We reserve the right to vary these terms & conditions from time to time, according to any changes in our policies.

Cancellation Agreement

• It is perhaps not widely known that a reservation made with an accommodation provider constitutes a legally binding contract, with obligations to both parties. In the event of having to cancel their reservation, the Hirer can be held liable for payment of the full balance, regardless of the circumstances behind the cancellation, should the accommodation provider wish to do so.
• In the event of cancellation of a booking any deposit amount paid is non-refundable.
• In accordance with accepted practice, an account for the remaining balance may be rendered by us to the Booker if the accommodation cannot be re-booked.
• The Booker will be liable for any outstanding balance should they decide to leave the accommodation earlier than the booked departure date.
• The Booker themself is ultimately reponsible for payment of the total outstanding balance. This includes any part-amount of any outstanding accommodation balance that may have been arranged between themselves and other members of their party.
• Parties arriving with lesser numbers than were originally reserved will be liable for the full balance of original booking unless sufficient prior notice had been given of group number reduction, and cancelled bedspaces can be re-booked.
• We recommend aquiring personal travel insurance, to potentially minimise the above liabilities if you have not already done so.

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